Support

Need help? Email support@appnor.io. Include your device, app version, level number, and what happened.

Common questions

Can I play without signing in?

Yes. Platform sign-in is optional. Game Center is used on iOS and Google Play Games on Android for leaderboards.

Do levels sync between iPhone and Android?

No. Progress stays on the device in this version. The two platforms also have separate rankings.

How do lives work?

Each level attempt starts with three lives. A blocked move uses one. If you run out, you may choose to watch a completed rewarded ad for one extra life in the current attempt. Restarting the level resets the board, score, and lives.

Why did I not receive an extra life?

A life is added only after the ad service confirms completion and the ad closes. If an ad is unavailable, closes early, or fails to load, wait and try again.

Why is my score missing from a leaderboard?

Check your platform sign-in and internet connection. Pending results may be sent after sign-in or reconnecting. Removing local game data can erase results that have not yet been sent.

Contact

Email support@appnor.io. Please do not send passwords, payment details, or other sensitive information. Read the Privacy Policy for information about game data and ads.